SHOPPING GUIDE

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1. Place of purchase:

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•   Customers can actively find out information and list prices of products of Matsumoto Kiyoshi at the website https://www.matsukiyo.vn/product.

•   To make purchases, customers come directly at Matsumoto Kiyoshi stores in Ho Chi Minh City. Please click HERE to get the stores' address.

•   In addition, customers can make purchase at Matsumoto Kiyoshi Official Store on Lazada and Shopee. Please click the below links to access our store

     Lazada: https://www.lazada.vn/shop/matsukiyo-official

     Shopee: https://shopee.vn/matsukiyo_vietnam

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2. Payment method:

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Currently, Matsumoto Kiyoshi provides products directly to Customers when they come to the store, so when paying, Customers will pay by cash, transfer or e-wallet applications associated with the store (website does not support online purchases and payments).

After payment, the Customer will receive a purchase invoice to compare the goods and keep the invoice for the purpose of exchange according to Matsumoto Kiyoshi's Return Policy.

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3. Delivery and transportation of goods:  

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Goods are delivered directly to Customers at Matsumoto Kiyoshi store.  

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4. Rights and obligations of the parties:

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For Matsumoto Kiyoshi:

•   Ensure the supply of goods to customers
•   Advice on the use, usage and other issues of the product for customers
•   Support Customers in returning goods (if any) according to Matsumoto Kiyoshi's Return Policy
•   Other rights and obligations as prescribed by Vietnamese law

For Customers:

•   Pay bills and receive goods according to payment invoices
•   Follow the store's regulations when shopping
•   Other rights and obligations as prescribed by Vietnamese law

 

Note: This shopping guide applies to in-store purchases. For purchase and sale transactions on e-commerce platforms, the buying instructions will apply according to the regulations of the e-commerce platform.